We recently became a Zillow Premier Agent, See most updated reviews by our clients:
Dear Jack,Kimberly DelVecchio
I am writing this letter/email to express my deepest appreciation for one of your employees, Karen Boyce; as well as to thank you for your business. I have owned my own business for seventeen years and I know the struggles of business and the challenge to find and keep good employees.
It has been my experience that you have an amazing employee in Karen. She has been extremely professional, prompt, attentive and kind. She was able to respond to my questions without hesitation and had me listed in less than 24 hours following several email correspondences.
From the email train and times listed, she works all hours, including late hours, which on this end as a consumer was incredibly useful and appreciated. From the hours she keeps and the dedication she demonstrated, I thought for sure this was her business. (I would have bet my house on it, no pun intended).
I have thanked Karen for her great work and assistance in a previous email, however I also wanted to reach out to you. I believe business owners too often get the complaints so I wanted to share some positive feedback and gratitude. (I am sure you are aware of the gem you have in her, but it is always good to get a reminder).
I had researched many online MLS services and was prepared for a struggle. Instead, I experienced ease, reassurance and gratitude. I will be recommending your company completely.
I am looking forward to selling this house ASAP as it was intended to be the new location of my physical therapy practice, however the conversion to commercial grade medical was too costly! (This house is also zoned B1 commercial). However, I did not see a place on the MLS forms to market that. I will send Karen an email and check out that possibility. Nonetheless, Karen is the first truly positive experience I have had with this property.
I recently contacted your customer service department for a lockbox issue. One of your representatives, Ryan provided outstanding service, resolved my issue and made sure that I have everything needed by following up. I am very satisfied by his service. Keep it up!Krishna Akella
Summary of their experience6107 Aylesbury Path, Manlius, NY 13104
My interaction was with Karen Boyce and she was terrific - knows how to efficiently and effectively process the workflow and give guidance. She was very responsive to all of my questions and needs.
Here is what Dawn and Chris Weber wrote:Dawn and Chris Weber
How likely are you to recommend Jack Yao?
Summary of their experience
Fantastic to work with. Always responsive and returned emails and questions on the same day. I recommend to anyone looking for a great for sale by owner agent!
Listed and sold a home or lot/land
2168 Portside Dr, Lake View, NY 14085
From: Rick Palumbo [mailto:email@example.com]Rick Palumbo
Sent: Friday, February 19, 2016 7:16 AM
To: 'Clickit Realmart Realty'
Subject: RE: Your MLS Listing # 1503158
Got I late last night still moving…..
1 & ½ hour drive each way gets to you after a while….
I have already told 3 people who are selling their home this spring…
I have save over 6,000.00 dollars….. Just fantastic…
Thank you again,
Good afternoon Jack,Elizabeth Cruz
My name is Liz & I work with CastleRock REO. We list our properties with Click it both down south & in New York. I've worked here for a little over a year & have recently become responsible for all MLS updates (price changes, status changes, etc). I've had the pleasure of meeting & working with one of your employees, Karen Boyce.
Working with Karen has been a true pleasure. She always responds quickly, she is always accurate with our requests & more importantly, she provides great customer service. Personality is rare to find now a days when working with other businesses, Karen on the other hand leaves me with a smile on a daily basis. She is very cordial & very kind. I wanted to leave a nice review for her on Zillow but found that as a "Professional" we can not leave a review for a fellow "Professional". I hope you do not mind but I did ask for her supervisor's contact info so I could let you know what a wonderful job she is doing. You are very lucky to have her as part of your staff.
Thanks for reading my email & thank you for such a great listing service! Hoping you & yours have a fantastic holiday!
We used Jack as our MLS listing agent. All of our interaction was online which was extremely convenient. When we requested any changes to our listing the response was immediate. His team also recommended changing the initial photo for the front of the house which proved useful. Once we used his service to be placed on the local MLS our house sold in four months which is below the average time of six months in our area. We would highly recommend his services. We saved over $20,000 in realtor commission fees. So worth it!user2715861 from Zillow
33 Highmont Dr, West Windsor, NJ 08550
They saved me a boat load of money. I showed my home myself and knew the ins and outs of it better than anyone and could point out the features that a local Realtor would have missed or not known. I know that my showing my own home is what sold it.jlabrak1
10/05/2015 - jlabrak1
Sold a Single Family home in 2015 in Brushton, NY.
From: james ilardi [mailto:firstname.lastname@example.org]James Ilardi
Sent: Monday, August 17, 2015 6:27 PM
To: Michele Barnette [email@example.com]
Subject: RE: Your MLS Listing
We wanted to take the time to thank you and the staff at CLICKET REALTY for the excellent service we recently received with selling our home.
You were very knowledgeable with regard to the entire process of selling a home without an actual broker and we saved a bundle on real estate commissions! You made the process very simple and we have already referred a number of friends to your agency. Thanks again for your professionalism.
Jim and Barbara Ilardi
From: "MICHAEL & RYAN BARRY"MICHAEL & RYAN BARRY
To: "Jack Q Yao"
Sent: 8/25/2015 11:41:54 PM
Subject: MICHAEL & RYAN BARRY sent you a message in the loop GS 3217648 - 302 Retford Ave Cranford, NJ, PLAN A
"Jack, Thank you. I wanted to bring to your attention that Nancy has been phenomenal throughout my whole experience with realmart. I ended up renting my property for now. Nancy has been excellent with making changes or posting open houses etc. she has been able to answer any of my questions or concerns. I certainly appreciate all her help. She was fantastic. I will certainly continue to list properties through realmart and will recommend it to my friends and family.
Ryan Sent from my iPhone"
From: Bill MooneyBill Mooney
Date: August 1, 2015 at 10:44:31 AM PDT
Subject: Re: Why Flat Fee Service Will Benefit You When Selling Your Home
Yes, I truly believe you are redefining the industry. We feel that you and your company are the wave of the future. We feel that as the internet has changed the way people do things (travel agents and libraries just to name a few) your innovations will change the way people do real estate transactions-- especially when there is so much money to be saved. All it takes, is for people to realize there is an alternative to traditional real estate agencies. Best of luck to you and thank you for providing us with such a valuable service By the way are you licensed in FL?
From: Wei ZhaoWei Zhao, Ph.D.
Date: June 30, 2015 at 9:02:08 PM EDT
To: firstname.lastname@example.org, email@example.com
Subject: RE: Thank You from Zhengzhang -- Congratulations!
Good evening, Zhengzhang: Thanks a lot for your email. We are very grateful for the opportunity working with you for your mortgage financing. Congratulations to you for purchase of a home! Just a remind: you will receive a $150.00 My Mortgage Gift coupon code in the mail in a couple of weeks, please do not forget to claim the gift. As always, please feel free to contact me anytime if you have any questions and/or if we can be of any assistance, or any of your friends and/or colleagues need a mortgage. Have a wonderful summer, and enjoy your new home!
Wei Zhao, Ph.D.
From: Zhengzhang ChenZhengzhang Chen
Sent: Monday, June 29, 2015 9:02 PM
To: Rabbitt, Dan; firstname.lastname@example.org; Zhao, Wei; AyeTang@firstam.com; Jack Yao
Subject: Thank You from Zhengzhang
Dear all, I would like to thank you all for your efforts to make my house closing possible in such short period of time, especially considering my case is more complicated than others. Special thanks to Dan and Penny, very professional, patient, and efficient! Again many thanks for your efforts!
"Jack:Lorraine Davis & Donald Smith
We want you to know how much we have enjoyed working with Nancy Montella during the process of marketing our home at 91 Prodelin Way, Millstone Twp, NJ 08535. She has been attentive, patient, easy to work with, and above all, very professional. We appreciate what she has done for us; and, we are sure that you realize what a valuable asset she is to you and RealMart Realty. Thanks again for everything..!
Lorraine Davis & Donald Smith"
One of the recent zillow review by Dean S.:Dean S.
"My experience with Jack was phenomenal in every aspect of our selling transaction. Of course, Jack provided the expertise needed to list and sell a home; beyond this, however, he was available to guide us through all the unexpected hurdles that arise in today's real estate market. From stellar advice on contract negotiations, to in depth insights on the importance of the appraisal (and how to optimize the seller input), to the finishing issues that arise at closing, Jack proved to be an agent and an advocate with professionalism, expertise, and priceless tactical and strategic thinking. On top of this top-notch service, I saved tens of thousands on commission through listing with Realmart Realty. In the end, there really is no other choice for New Jersey real estate transactions.
My sincere gratitude and respect to you, Jack!"
From: John R.John
Cc: Carmen ; Nancy Montella ;
Sent: Friday, September 2, 2014 9:09 PM
Subject: Re: 50 Blue Heron Way Skillman NJ 08558
Jack, Carmen and Nancy, I closed on the sale of my home at 50 Blue Heron Way today. Thank you for all of your guidance and support. With your advise, not only did I save 3% commission, I feel I was able to sell it with high confidence without having to pay the added expense of a traditional listing broker. I was able to track the number of views I was getting on Zillow and Trulia and was able to tell that I was getting as many views as the best listing brokers in my area. Also important is the fact that NJ has the 1% tax over $1M, so I knew that $999K was where I would likely end up (which is exactly what happened), so saving the extra $30K was helpful. Enjoy your holiday weekend ....
All the best,
From: Bob JonasBob & Jen
Sent: Sunday, September 04, 2013 9:08 AM
To: Carmen @ Realmart Realty ; email@example.com
Subject: House sold!!
Good morning! Just wanted to make sure I contacted you. As you probably know, we sold our home, settlement was 9/2/11! Everything went well! We really appreciate everything you did for us and just so you know, everyone I talk to that has asked.."How did you sell it so quickly??" I told them about RealMart!
Thanks again Jack and Carmen and everyone else who helped us! And Jack, I've thanked Louis Liu many times as well!!! IF it wasnt for him I would have never known about you!
Bob & Jen!
From: R RomeroR Romero
Sent: Thursday, April 28, 2011 2:29 PM
Subject: Re: Contract 97 Tillotson Rd Fanwood nj
Dear Carmen/Nancy, Thank you for all your help! By the way... when all of this is over, I'd be happy to be cited in testimonial. I will surely tell all of my friends and family about your service. The buyer agent was also very friendly and they are very happy that you paid them all of the commission and keep nothing for yourself.
Sent: Monday, November 08, 2010 12:52 PM
Subject: Listing our home
Jack, we love working with you guys! You've always been top notch in customer service. I think there's a reason why you have an A+ rating, and it's that type of service we did not get from the traditional broker who listed our home for 6 months. She had "SOLD" signs in my neighborhood, I called and she told me how many home she "SOLD". She listed me on the MLS and I was not able to speak to her directly again. I was referred to you by a friend, I learned that the homes that were "SOLD" are not by the listing borker, rather a buyer agent in my town. Sometimes I wonder how the listing agents justify making 3% commission and doing nothing more than taking some photos in my home.
From: Stephen WeinsteinSteve & Judy (Weinstein)
Sent: Friday, May 21, 2010 1:01 PM
Subject: Closing on Summit house successfully completed today
Hello Jack, We left a voice message and this duplicates the information that the closing for our house (150 Woodland Ave. Summit, MLS no. 2747019) was held today so that the sale is completed. We appreciate the good service you offered and have already recommended RealMart Realty to friends.
Steve & Judy (Weinstein)
"Thank you so much! I am so satisfied with your service I told another friend that is selling his own house and he said he will be posting on the MLS through you. He might actually have me do it so stay tuned. Thank you again!!"EM
"Realmart Realty agents have been excellent and very responsive. We were able to get our house on the MLS within 24 hours and the only delay came from our part having to take the pictures. Thank you very much for your assistance and because of folks like you, I will be sure to recommend your service to others in the future".BF
"I was impressed at how well the Flat Fee Listing works. Within hours of listing our home we had a call for a showing, and the next day we had 8 showings and two offers, we were in contract within 24 hours of listing. I was concerned that brokers won't show my home because it is a FSBO. Not anymore, my listing looks like any other MLS listing. Once the buyer's agent knows that they are going to receive their CO-OP commission, they are happy to deal directly with me."JP
"Thank you and it listed and had showings with-in 24 hours, my home was sold by an local agent within a week. I am recommending your service to all the people whom I have discussed home selling with (seems like 4 out 5 in last few days want to know how I did it?) Saved over $9,000 in commission"DW
"Listed My Home for $263,900 - Sold in 1 week for $261,000, Saved over $15,800 in Commission - Will use your service again and recommend to everyone I know! "SY
"The results of listing my Home using your service was Unbelievable - house sold 1 day after it was listed on the MLS"Mike
"LISTED MY HOUSE IN THE MLS FOR $495,000 - SOLD in 5-DAYS FOR $495,000 - SAVED OVER $15,000 IN COMMISSION - WILL RECOMMEND THIS SERVICE TO EVERYONE. WHY DO SELLERS WANT TO PAY REGULAR COMMISSION TO SELL THEIR HOMES? WHEN YOUR SERVICE WORKS THE SAME AS A FULL SERVICE LISTING."Joe
"I am so amazed with the service. House was listed 6-15-2007 and sold 6-29-2007. List price was $335,000 - sold for $330,000 - WOW!"CP
"The service I got from by my local flat fee broker was better than I would have expected from a full 6% broker. Any time I had a question, he was easy to reach, and if I ever got a voicemail, I got a call back within 15 minutes. The overall service and professionalism was very good, and I would rate it a 9 or a 10. My neighbor listed with ReMax and was very unhappy. His agent didn't really do much. Another neighbor of mine will be listing his house in about a month, and wants to list with you guys based on what I told him about you."JCTom
"Listed My 2nd Home and it Sold in 1- day for 2% commission to Buyer's Agent - Saved over $11,000 in Commission - Your service is Amazing"BM
"You weren't kidding when you said you have the largest network of Realtors. I went thru 3 companies which all claimed to have service in Cedar Rapids Iowa, which was not true, then I called flatfeemlsdirect.com and you also said you had service, but this time it was true"SS
"Thank you very much for your quick attention to my requests and thoughtfulness in answering all my questions. Just as promised, the agent you recommended called me the same day I signed up. I'll be recommending you to my friends and colleagues, Thanks for your help"J.W.
"The listing agent you set me up with provided a real nice sign and is very supportive. Great Service, very impressed by everyone's professionalism"Kevin S
"I signed up for your Flat Fee Listing, because my neighbor highly recommended your service. After placing your "SIGN" in the yard, the house sold in 1-week!"P.A.
"I sold my house "BY OWNER" because of your FlatFeeMLSDirect sign in less than 2-months. Paid no commission, saved $12,000"L.S.
"Why would anyone pay a regular commission to sell their home? I listed on Monday . . . received two contracts within a week and the house has sold in less than 7days!"N.L.
"It was so easy to list & sell my property with your service. I love the fact the sign & lockbox was included and I did not have to go out and try to buy a sign & lockbox. Your service made it so easy. Everything I needed to sell my house was included in your low price"Diane
"Will definitely use your service again . . . results & savings were amazing . . . Listing Commission savings paid for moving expenses & new kitchen appliance"Bill
"I recommend your flat fee listing services to everyone I know, saved so much money, it is just incredible"Linda
"I was thrilled to find you because you are the only service on the Internet that offered flat fee listing in Delaware"Paul
"I found your Service Responsive & Professional, and will have no problems recommending it to my friends"Ted
"I must say I am very impressed with your operation - this is really the future of real estate! I have had 3 Realtors show the house so far." House listed and sold 1in 2-days - Seller saved $4,800 "DD
"You have been absolutely wonderful with your service. Keep up the good work."KB
"I very much appreciate your offer to extend your special price to me & I thoroughly understand the realtor commission. However, we were fortunate to have an offer this morning from what I consider a bonafide buyer at an acceptable price. Because of this I will not be going ahead with my listing at this time. Because of your forthrightness I would be pleased to recommend you to anyone interested in a listing without doubt. I researched flat fee listing services thoroughly & am convinced that you are the best way to go. "Shelly Shapiro
"Just listed my Reno Nevada home with flatfeemlsdirect.com and sold it in 8-days - I saved saved over $8,000 - This service certainly works great . . . I would recommend it to everyone!"F.V.
From: Wei ZhaoWei Zhao
Date: June 30, 2015 at 9:02:08 PM EDT
To: firstname.lastname@example.org, email@example.com
Subject: RE: Thank You from Zhengzhang -- Congratulations! Good evening, Zhengzhang: Thanks a lot for your email. We are very grateful for the opportunity working with you for your mortgage financing. Congratulations to you for purchase of a home! Just a remind: you will receive a $150.00 My Mortgage Gift coupon code in the mail in a couple of weeks, please do not forget to claim the gift. As always, please feel free to contact me anytime if you have any questions and/or if we can be of any assistance, or any of your friends and/or colleagues need a mortgage. Have a wonderful summer, and enjoy your new home!
Wei Zhao, Ph.D.