Level 1 – Phone Calls
- Details of $395 Flatfee listing and 1% Full Agency Service. their difference
- Need to add more picture——Details of our upgrade purchase: Showcase
- Details of Digital Lockbox: $199 ($80refund when returned)
- Details of other upgrade purchase: open house signs, listing extension
- When/how soon can their listing active in MLS and other website
- Want to make changes: change listing price,open house
- Advice on their property price
- How to reach Nancy-Nancy’s direct line 732-856-8260
- Withdraw their listing
- Why no buyer or agent call to show the property, ask if something wrong with our listing service or the flatfee listing is not working well to sell their house
- Out of state (NJ NY) listing: where do we cover and how much is the listing fee
- Ask do we have other Plans: 1 month listing, 12 month listing
- Has difficulties with doing listing on Realmart.com–fill out listing document, manage signatures, submit forms, change account info, etc (Level 2)
- What is transaction broker, what do we do
- Need to add their contact # on Zillow realtor.com and other website, why there is no seller’s phone number.
- Need to talk to Jack
- Ask if we have receive documents/ck/return lockbox package
- Need information of our listing
- Need information of listing which is not our listing
- Need information of our agent’s listing, agent’s contact number
- Buyer rebate program, how it works and how much rebate they can get
- Need to see properties in certain areas and ask one of our agent to show properies
- Seller is not answering phone calls, so they can not schedule showings
- How to send offer–provide our email address and fax number
- Why commission is only 2%, too low
- Why commission is “2.5/3%-150”, what is $150 for–usually NY agent do no know what is this fee
- Ask if the listing is active or under contract, ask contract price(can not give them)
- Ask if we have receive the offer and forward to seller
- Selling agent complain why the listing is withdraw, want us to change status to sold on MLS, so they can get credit
- Realmart’s agent Plan-100% & 70%
- What is transaction broker, what do we do
- Complain about seller do not show property to realtors
- Ask about the status of our listing, why in MLS is active, but seller said it is sold or uc
- Agents/Broker report violations of sellers/Realmart’s agents
- Ask seller’s contact information
- Ask commission statement (flatfee-150)
- Ask our agent’s contact information
- Ask commission statement (our agent’s deal, their commission statement)
- Ask office address to send commission check and HUD
Online Chat
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